Returns & Exchanges

We want you to feel confident and empowered in your POPFLEX gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. If your purchase doesn't fit your body or your lifestyle perfectly, we are here to make it right.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label and download the packing slip to include inside your package.

3

Package and Ship

Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing